Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect the following types of information:

  • Account information: name, email address, role (student or coach), and password hash.
  • Profile information: bio, location, disciplines, experience level, and profile photo (coaches).
  • Booking information: session details, dates, payment amounts, and cancellation history.
  • Payment information: processed securely by Stripe. We do not store credit card numbers.
  • Usage data: pages visited, features used, and device/browser information.

2. How We Use Your Information

  • To provide and operate the Platform
  • To process bookings and payments
  • To send booking confirmations, reminders, and cancellation notices
  • To display coach profiles publicly to potential students
  • To improve the Platform and develop new features

3. Information Sharing

We do not sell your personal information. We share data only with:

  • Stripe: for payment processing
  • Supabase: for data storage and authentication
  • Resend: for transactional email delivery
  • Law enforcement: when required by law

4. Public Coach Profiles

Coach profiles (name, bio, location, disciplines, ratings, and reviews) are publicly visible to all visitors. Coaches consent to this visibility by creating a profile.

5. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), secure authentication (Supabase Auth), and Row-Level Security on all database tables. Passwords are hashed and never stored in plain text.

6. Data Retention

We retain your data for as long as your account is active. You may request account deletion at any time by contacting us. Upon deletion, we remove your personal information within 30 days, except where retention is required by law.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your account and data
  • Export your data in a portable format

9. Children

The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email.

11. Contact

Privacy questions? Contact us at privacy@mycoachslot.com.