Terms of Service

1. Acceptance of Terms

By accessing or using MyCoachSlot ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. Description of Service

MyCoachSlot is a marketplace that connects skydiving students with coaches. The Platform facilitates session scheduling, payment processing, and communication between coaches and students. MyCoachSlot is not a coaching provider and does not employ or endorse any coach on the platform.

3. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

4. Text Messages (SMS)

By providing your phone number in account settings and checking the SMS consent checkbox, you expressly consent to receive automated text messages from MyCoachSlot related to:

• Team and event coaching invitations (with accept/decline links)
• Booking confirmations, scheduling changes, and time-sensitive reminders
• Account-related notifications and security alerts

Frequency: Message frequency varies based on team and event activity. You will not receive marketing SMS from MyCoachSlot.

Cost: Standard message and data rates may apply depending on your wireless plan. MyCoachSlot is not responsible for any charges from your carrier.

Opt out: Reply STOP to any message at any time to stop further SMS. Reply HELP for help, or contact support@mycoachslot.com. After opting out, you may re-enable SMS by re-entering your phone number and re-consenting in account settings.

Carrier disclaimer: Carriers (including AT&T, Verizon, T-Mobile, and others) are not liable for delayed or undelivered messages. We use Twilio to deliver SMS on our behalf; their handling of phone numbers and message content is governed by their own privacy policy.

5. Bookings and Payments

All session fees are processed through Stripe. Students are charged at the time of booking. Coaches receive payouts via Stripe Connect after sessions are completed, minus the platform fee (5%).

6. Cancellation & Refund Policy

All booking deposits are non-refundable under any circumstance. If a student cancels a booking, the deposit is forfeited. If a coach cancels a session, students who paid the full session fee online will receive a refund minus the non-refundable deposit and any Stripe transaction fees. For complete details, see our Cancellation & Refund Policy.

7. Coach Responsibilities

Coaches are independent contractors, not employees of MyCoachSlot. Coaches are responsible for their own certifications, insurance, safety practices, and compliance with local regulations. MyCoachSlot does not verify coaching credentials.

8. Student Responsibilities

Students acknowledge that skydiving is an inherently dangerous activity. Students are responsible for ensuring they meet all prerequisites for booked sessions and for carrying appropriate insurance.

9. Limitation of Liability

MyCoachSlot provides the Platform "as is" without warranty. We are not liable for any injuries, damages, or losses arising from coaching sessions booked through the Platform. Our total liability is limited to the fees paid to MyCoachSlot in the 12 months preceding any claim.

10. Dispute Resolution

Any disputes between coaches and students should first be resolved directly between the parties. MyCoachSlot may mediate at its discretion but is not obligated to do so.

11. Modifications

We may update these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms? Contact us at support@mycoachslot.com.